About Us

Legend Shop is an online marketplace for technology products, services and digital home solutions. We have curated a superior IoT shopping experience with competitive pricing, convenient pick-up service and stellar customer service – with the goal of becoming the most loved and trusted IoT provider in Nigeria.

Whether you are looking for an intense home theater surround sound system, smart lighting or simply a router, we equip our customers with state-of-the-art decision-making resources such as detailed product information, “how-to’s," and high-resolution photos. Let us not forget our installation partners, who are ready to provide a personal assessment of your home with product recommendation and convenient installation.

Explore the Internet of Things with Legend.

Legend Shop is an extension of Legend by Suburban

Contact Us

Phone: 0700-MY-LEGEND (0700-69-534363)
Email: contact@legendshop.ng

Live Support

Chat with an Agent and get live support for all your questions.

Legend Experience Centre

Visit our Legend Experience Centre to pick up your products and explore a wide range of smart devices.

No.33, Gana, Street
Maitama, Abuja.

Hours: Monday - Friday; 09:00 a.m. – 5:00 p.m.
Email: experience@legend.ng
Phone: 0908-781-2082

Legend Free Pick-up

All orders and purchases are fulfilled by picking up your merchandise at our Legend Experience Centre, located at the address below. With Legend Free pick-up, you avoid shipping/ scheduled delivery charges and faster delivery time.

We do not ship to personal address or business locations.

Legend Experience Centre
No.33, Gana, Street
Maitama, Abuja.

Hours: Monday - Friday; 09:00 a.m. – 5:00 p.m. 
Email: experience@legend.ng 
Phone: 0908-781-2082

How Legend Free Pickup Works
  • During checkout, Legend Experience Centre will be highlighted as pickup location
  • We'll show you an estimated pickup date.
  • Place your order and wait to receive a "Ready for Pickup" e-mail (this is a separate e-mail from your order confirmation).
  • Bring your photo ID, and order number to the store and pick up your merchandise.

We will hold your merchandise at the store for 5 days. If you don't make it in by then, we will place the merchandise in our warehouses and will not be responsible for any damages.

If you cannot pick up your order within 5 days, you may call us at 0700-MY-LEGEND (0700-69-534363) to prevent your order from being warehoused and extend your pickup time frame.

Who Can Pickup Your Order?

You can pick up your order yourself or choose someone else to pick it up. To have your order picked up by someone else, you must select that option during checkout. You will need to provide the pickup person's name, e-mail address and phone number. Your pickup person will need to show his/her ID and the order number at the store.

Only you or the person you've told us will pick up your order can pick up your merchandise.

Payment Policy

General

When you place an order, the Legend Shop authorizes your credit card to make sure sufficient credit is available. A hold is placed on funds equal to your order total until the order is fulfilled. If you see multiple transactions on your credit card statement, the first transaction is a Credit Card Authorization only. This is a temporary hold on funds that is released back to your account within 2-4 business days. We never withdraw funds from your account until your order has shipped from our partners.

Safe Shopping Guarantee

We want you to have a simple, convenient and worry-free shopping experience. When you shop with us, you can feel confident in the safety of our web site and payment process.

Payment Options

We accept the below forms of payment for Legend Shop purchases:

  • MasterCard
  • Visa
Please note that we do not accept payment at pickup (POS).
Shipping

We do not charge for shipping as all orders are fulfilled at our Legend Experience Center with Legend Free Pickup

Returns and Exchanges

General

We will accept any wrong/ faulty / damaged merchandise items for return or exchange within 15 days of purchase. The return date will be determined by the pick-up date from our Experience Centre. Please bring your receipt or packing slip, the card used to make your purchase, and a valid photo ID.

Returns lacking proof of purchase will be denied.

All refunds will be credited to the original payment source. If the original payment source is unavailable we reserve the right to issue an electronic gift certificate and transmit it to the email address provided when the order was placed, or to issue a refund check to be mailed to the billing address provided on the order.

Merchandise for return/exchange must be brought to our Experience Centre at the address below. We do not process exchanges/returns online, via email, or telephone. Customers must speak to an Experience Centre representative and fill out the Return/Exchange Merchandise form for order to be processed/ fulfilled.

Legend Experience Centre
No.33, Gana, Street
Maitama, Abuja.

Hours: Monday - Friday; 09:00 a.m. – 5:00 p.m. 
Email: experience@legend.ng 
Phone: 0908-781-2082

Our Promise

We promise to be your trusted partner for technology by delivering the advice, service and convenience you deserve — all at competitive prices.

Condition of Returned/Exchanged Merchandise

Wrong merchandise must be returned/exchanged undamaged, in original packaging, and with all paperwork (e.g.: instruction manuals etc.), parts, and accessories. Please bring your receipt or packing slip, the card used to make your purchase, and a valid photo ID.

Defected Merchandise

We will happily replace your defective merchandise for you!

If your item appears to have been damaged in process of being shipped to our Experience Centre (e.g.: box is damaged, insufficient packing materials, etc.) OR appears to have a manufacturing defect (e.g.: missing component, missing accessories etc.), please return it to us at the below address. Customers must speak to an Experience Centre representative and fill out a Return/Exchange Merchandise form (indicating ‘Defective Merchandise' on the form) for order to be processed/ fulfilled.

Legend Experience Centre
No.33, Gana, Street
Maitama, Abuja.

Hours: Monday - Friday; 09:00 a.m. – 5:00 p.m. 
Email: experience@legend.ng 
Phone: 0908-781-2082

Bundle or Promotional Discount Items

Bundle or Promotional Discount Items cannot be refunded/ exchanged

Non-returnable Items

Items that are non-refundable will be marked as such and cannot be returned. Other nonreturnable purchases include:

  • Legend Shop memberships
  • Custom orders
  • Installation services
  • Opened consumable merchandise such batteries,
  • Damaged merchandise or merchandise missing major contents.

Professional Install

Need help with installation? Let us handle the work.

With professional installation, the setup of your digital home systems can be accurate and convenient. Connect with our professional partners and receive:

  • A personal assessment of your home
  • Evaluation and customized system recommendations
  • Fast, accurate and convenient installation 

Call us at 0700-MY-LEGEND (0700-69-534363)

Customer Agreement

You may order products and services through this website. All orders you make through this website are subject to the availability, terms, and other conditions that apply to the particular products and services at the time you place your order. All products and services, their contents, availability, and pricing are subject to change at any time with or without notice. Please fully read the terms and disclaimers accompanying any products or services that you order through this website.

Privacy Policy

Terms and Conditions

The terms and conditions set out below (the “Terms and Conditions”) apply to (the “Legend Shop” or “Website”) owned and operated by Suburban Fibre Company Limited (“Suburban”). Access to, and use of, the Legend Shop are subject to the Terms and Conditions.

Access to the Legend Shop
  1. Access to the Legend Shop is permitted on a temporary basis and we reserve the right to change, modify, withdraw or amend the services without notice. Please check these Terms and Conditions regularly for updates. Your continued use of the Website following the posting of changes to these Terms and Conditions constitutes your acceptance of those changes.
  2. We advise that you review the Terms and Conditions diligently prior to using the Website as your use of the Website indicates your agreement to be wholly bound by the Terms and Conditions without any modification. You agree that if you are unsure of the meaning of any part of these Terms and Conditions or have any questions regarding the Terms and Conditions, you will not hesitate to contact us for clarification. No extrinsic evidence, whether oral or written, will be incorporated and we will not be liable if for any reason the Legend Shop is unavailable at any time or for any period.
  3. From time to time, we may restrict access to some parts or all of this Website.
Privacy Policy
  1. By using this Website, you warrant that all data provided by you is accurate.
  2. Any personal information collected in relation to the use of this Website will be held and used in accordance with our Privacy Policy, which is available on the Website.
Information available on the Website
  1. You accept that the information contained on this Website is provided “as is” and intended for information purposes only. Although we take reasonable steps to ensure the accuracy of information and we believe the information to be reliable when posted, it should not be relied upon and it does not in any way constitute either a representation, a warranty or a guarantee.
  2. Product representations expressed on this Website are those of the vendor and are not made by us. Submissions or opinions expressed on this Website are those of the individual posting such content and may not reflect our opinions.
Prohibitions
  1. These Terms and Conditions specifically prohibit actions such as: accessing our servers or internal computer systems, interfering in any way with the functionality of this Website, gathering or altering any underlying software code or infringing any intellectual property rights. This list is non-exhaustive and similar actions are also strictly prohibited.
  2. You will not encourage a criminal offence; transmit or distribute a virus or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or hack into any aspect of the service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Note that breaching this provision would constitute a criminal offence and we will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
Use of the Website
  1. You confirm that you are at least 18 years of age or are accessing the Website under the supervision of a parent or legal guardian who is at least 18 years of age.
  2. You agree that this Website may only be used in accordance with these Terms and Conditions. If you do not agree with these Terms and Conditions or do not wish to be bound by them, you agree to refrain from using this Website.
  3. We grant you a non-transferable, revocable and non-exclusive licence to use this Website, in accordance with the Terms and Conditions for such things as: shopping for personal items sold on the site, gathering prior information regarding our products and services and making purchases. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance.
Intellectual Property, Software and Content
  1. The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of Suburban or its licensors and are protected by copyright laws and treaties around the world. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise
Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following Terms and Conditions:

  1. All orders are subject to availability and confirmation of the order price.
  2. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible
  3. The Legend Shop retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate and all prices advertised are subject to such changes.
  4. When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
Pricing and Availability
  1. You accept that an offer is only made once you have selected the item you intend to purchase, chosen your preferred payment method, proceeded to the checkout and completed the checkout process. Acceptance of the offer is not made when Suburban contacts you by phone or by email to confirm that the order has been placed online. Your offer is only accepted when we dispatch the product to you and inform you either by email or by phone of the dispatch of your ordered product.
  2. Before your order is confirmed, you may be asked to provide additional verifications or information, including but not limited to phone number and address,
  3. Please note that there are cases when an order cannot be processed for various reasons. The Legend Shop reserves the right to refuse or cancel any order for any reason at any given time.
  4. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled.
Payment

Upon receiving your order we will carry out a standard authorisation check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

Refund
  1. You accept that upon cancellation of an order, a refund credit will be made on the original payment source. Please allow up to three (3) business days for the refund to reflect in your banking activity
  2. Should there be any defect on an item or if a different item was shipped to you, please contact our customer service center within twenty-four (24) hours to report the defect and for claim purposes.
  3. As soon as product is received, we will perform a quality check. If the quality check is successful, we will request that you return the product within seven (7) days from the date of delivery and we will receive a refund within ten (10) working days form the date of submission of the request in accordance with the requested refund method.
  4. If however, the quality check is unsuccessful, you will not be refunded and the product will be returned to you.
Delivery
  1. This Website is only for delivery of products to customers within Nigeria. We make every effort to deliver goods within the estimated timescales set out on our Website; however delays are occasionally inevitable due to unforeseen factors. We shall be under no liability for any delay or failure to deliver the products within the estimated timescales where they did not occur due to our fault or negligence.
  2. You agree not to hold the seller liable for any delay or failure to deliver products or otherwise perform any obligation as specified in these Terms and Conditions.
Disclaimer of Liability
  1. The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law, Legend Shop and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites (as defined in Paragraph 12.1 below) and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.
  2. Except as where expressly stated to the contrary, all persons (including their names and images) third party trademarks and content, services and locations featured on this Website are in no way associated, linked or affiliated with the Legend Shop and you should not rely on the existence of such connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to the Legend Shop
Links and other third party websites
  1. This Website may contain links to other websites (the "Linked Sites"), which are not operated by the Legend Shop. We have no control over the Linked Sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. Use of the Linked Sites will be subject to the terms of use and service contained within each such site.
  2. Creating a link to this Website is strictly forbidden without our prior written consent. Furthermore we reserve the right to withdraw linking permission without notice
Indemnity

You agree to indemnify, defend and hold harmless Suburban, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of the Terms and Conditions. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any Linked Site.

Review

Suburban reserved the right to change, amend or modify these Terms and Conditions at any time and such change, amendment or modification will be effective when posted on the Website with no other notice provided.

Waiver

If you breach any of these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach any of these conditions

Applicable Law and Jurisdiction

These Terms and Conditions shall be interpreted and governed by the laws in force in the Federal Republic of Nigeria. Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of the courts of Nigeria

Arbitration
  1. Any controversy claim or dispute arising out of or relating to these Terms and Conditions will be referred to and finally settled by private and confidential binding arbitration before a single arbitrator held in Nigeria in English and governed by Nigerian law pursuant to the Arbitration and Conciliation Act Cap A18 Laws of the Federation of Nigeria 2004, as amended, replaced or re-enacted from time to time.
  2. The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Nigeria and is independent of either party. Notwithstanding the foregoing, the Website reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.
Termination
  1. In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted hereunder.
  2. Upon any termination of the Terms and Conditions, you shall immediately cease all access to and use of the Website and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Website in whole or in part. Any termination of these Terms and Conditions shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that we shall not be liable to you or to any other person as a result of any such suspension or termination
  3. If you are dissatisfied with the Website or with any terms, conditions, rules, policies, guidelines, or practices of Suburban in operating the Website, your sole and exclusive remedy is to discontinue using the Website.
Entire Agreement

These Terms and Conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Suburban. Any waiver of any provision of the Terms and Conditions will be effective only if it is in writing and signed by a Director of Suburban.

Miscellaneous
  1. You agree that that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
  2. Assigning or sub-contracting any of your rights or obligations under these Terms and Conditions to any third party is prohibited unless agreed upon in writing by Suburban.
  3. We reserve the right to transfer, assign or sub-contract the benefit of the whole or part of any rights or obligations under these Terms and Conditions to any third party.